CYTA Project: Call Center Voice Verification

About the Project

Calling a call center requires the verification of the customer before beginning the assistance procedures. However, this typically involves asking the caller a series of personal questions that take a considerable amount of time. Minimizing this time is of vital importance for the customer’s experience. To this end, RISE will develop a voice verification software that will co-exist with the existing call center procedures. This software will allow for precise and quick verification process.

Interested to Collaborate?

Contact us and we will get back as soon as possible to discuss the details.